Slant Six Forum
https://www.slantsix.org/forum/

Pentastar.... are they still in business??
https://www.slantsix.org/forum/viewtopic.php?t=50707
Page 1 of 1

Author:  John Brayton [ Fri Jan 04, 2013 10:48 am ]
Post subject:  Pentastar.... are they still in business??

I've had many good business dealing with Pentastar in Australia but have run into a potential problem. I ordered parts for the 62 Toad over a month ago and the payment was made through my credit card. The parts haven't shown and I can't reach them through their email system. Did they go out of business? :?:

Any insight is appreciated!

John Brayton

Author:  walpolla [ Fri Jan 04, 2013 2:24 pm ]
Post subject: 

Hello,
I have just sent them an email for you:

"See this post on Slant Six.org
It is self explanatory. Can you help him?

http://www.slantsix.org/forum/viewtopic.php?t=50707
regards,Rod "
With luck they will contact one of us pretty soon.
They are definately still in business.

regards,Rod :D
PS: Their office is closed for the weekend, but the phone number still works, so if you have no joy from my email to them, let me know and I can phone for you.
Rod

Author:  John Brayton [ Fri Jan 04, 2013 4:29 pm ]
Post subject:  Pentastar.... are they still in business??

Rod,

Thanks so much for your help.... I like these guys and hope this is just a quirk in communication!

Regards,
John Brayton

Author:  walpolla [ Sat Jan 05, 2013 11:40 pm ]
Post subject: 

No, I have'nt forgotten. 12 hours to go (approx) before they open on Monday morning.
Written myself a note to phone. I tend to "fer - git" things at my age.:lol:

regards,Rod :D

Author:  walpolla [ Sun Jan 06, 2013 1:38 pm ]
Post subject: 

Hello,
I have just spoken to them, and - as I suspected, they have been closed for 2 weeks for the Christmas break. Us Aussies like a good holiday, and most businesses close over Christmas.
Try them again via email or phone, and you will succeed I am sure.
Do'nt forget the time difference if you are trying to phone.
8:39 am Monday morning here as I post this.

regards,Rod :D

Author:  Rayman440 [ Sun Jan 06, 2013 1:46 pm ]
Post subject:  Pentastar Parts

John,

This is Ray from PP&R. We have a two week break over Christmas and have just returned to the office this morning. YES, we are still here! I will be tending to email sometime over the course of the next two days (there are many). I attempted email contact with you prior to Christmas regarding your order without reply. I will resend today, please reply asap. Alternatively we can be contact directly on +61-2-9608 8888. Thanks,

Ray
Pentastar Parts & Restorations
Email : sales@pentastarparts.com.au

Author:  John Brayton [ Sun Jan 06, 2013 6:18 pm ]
Post subject:  Pentastar.... are they still in business??

Hi Ray,

Looks like a mixup in email addresses..... Glad you had a vacation and are still in business. I did get your email today and hope we can get our parts soon.

Regards,
John Brayton

Author:  walpolla [ Sun Jan 06, 2013 11:24 pm ]
Post subject: 

Glad it has all worked out for you.

regards,Rod :D

Author:  AussiePlymouths [ Tue Jan 08, 2013 12:53 am ]
Post subject:  Good One Rod

Good onya Rod, ya saved his bacon!

Page 1 of 1 All times are UTC-07:00
Powered by phpBB® Forum Software © phpBB Limited
https://www.phpbb.com/