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| Pentastar.... are they still in business?? https://www.slantsix.org/forum/viewtopic.php?t=50707 |
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| Author: | John Brayton [ Fri Jan 04, 2013 10:48 am ] |
| Post subject: | Pentastar.... are they still in business?? |
I've had many good business dealing with Pentastar in Australia but have run into a potential problem. I ordered parts for the 62 Toad over a month ago and the payment was made through my credit card. The parts haven't shown and I can't reach them through their email system. Did they go out of business? Any insight is appreciated! John Brayton |
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| Author: | walpolla [ Fri Jan 04, 2013 2:24 pm ] |
| Post subject: | |
Hello, I have just sent them an email for you: "See this post on Slant Six.org It is self explanatory. Can you help him? http://www.slantsix.org/forum/viewtopic.php?t=50707 regards,Rod " With luck they will contact one of us pretty soon. They are definately still in business. regards,Rod PS: Their office is closed for the weekend, but the phone number still works, so if you have no joy from my email to them, let me know and I can phone for you. Rod |
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| Author: | John Brayton [ Fri Jan 04, 2013 4:29 pm ] |
| Post subject: | Pentastar.... are they still in business?? |
Rod, Thanks so much for your help.... I like these guys and hope this is just a quirk in communication! Regards, John Brayton |
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| Author: | walpolla [ Sat Jan 05, 2013 11:40 pm ] |
| Post subject: | |
No, I have'nt forgotten. 12 hours to go (approx) before they open on Monday morning. Written myself a note to phone. I tend to "fer - git" things at my age. regards,Rod |
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| Author: | walpolla [ Sun Jan 06, 2013 1:38 pm ] |
| Post subject: | |
Hello, I have just spoken to them, and - as I suspected, they have been closed for 2 weeks for the Christmas break. Us Aussies like a good holiday, and most businesses close over Christmas. Try them again via email or phone, and you will succeed I am sure. Do'nt forget the time difference if you are trying to phone. 8:39 am Monday morning here as I post this. regards,Rod |
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| Author: | Rayman440 [ Sun Jan 06, 2013 1:46 pm ] |
| Post subject: | Pentastar Parts |
John, This is Ray from PP&R. We have a two week break over Christmas and have just returned to the office this morning. YES, we are still here! I will be tending to email sometime over the course of the next two days (there are many). I attempted email contact with you prior to Christmas regarding your order without reply. I will resend today, please reply asap. Alternatively we can be contact directly on +61-2-9608 8888. Thanks, Ray Pentastar Parts & Restorations Email : sales@pentastarparts.com.au |
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| Author: | John Brayton [ Sun Jan 06, 2013 6:18 pm ] |
| Post subject: | Pentastar.... are they still in business?? |
Hi Ray, Looks like a mixup in email addresses..... Glad you had a vacation and are still in business. I did get your email today and hope we can get our parts soon. Regards, John Brayton |
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| Author: | walpolla [ Sun Jan 06, 2013 11:24 pm ] |
| Post subject: | |
Glad it has all worked out for you. regards,Rod |
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| Author: | AussiePlymouths [ Tue Jan 08, 2013 12:53 am ] |
| Post subject: | Good One Rod |
Good onya Rod, ya saved his bacon! |
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